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Technical Services Analyst

|
Tucson, AZ

Wenco International Mining Systems (www.wencomine.com), a subsidiary of Hitachi Construction Machinery, provides industry leading, innovative technologies to customers in the mining and material movement sectors, enabling sustainable and safe operations.

As Wenco continues to build our next generation of technology, we need a wide range of professionals to help us achieve our objectives. Our rapid growth means we are currently looking for a Technical Services Analyst to join our Client Services team in Tucson, AZ.  

The successful person will have excellent communication skills as well as an ability to translate technical information to a non-technical audience.  As part of a small, dynamic team, the role requires a high level of personal accountability and a self-directed, ‘can do’ attitude.

This role should provide, manage, and apply the resources of Wenco to customer base thus ensuring first class and measurable technical customer service provision. They will focus on issue resolution, relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption, retention, and renewals.

Key Deliverables and Responsibilities:

In Office:

On Site:

Experience and Knowledge

Skills and Abilities

 Why Join Wenco?

Wenco advances the efficiency and safety of the world’s mining operations. We are committed to providing a stable yet exciting workplace environment for individual employees to build and grow their career with the Company.

Wenco is an Equal Opportunity Employer.

Disclaimer

The information in this description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is not intended as an employment contract. Job descriptions are subject to change, which may not necessarily affect compensation.

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Learn more about Wenco today

Interested in Wenco mining solutions? Reach out today to find answers to your questions, access more product information, or request a demo.